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Privacy Policy

Privacy Policy — EcoBerry

Last updated: August 12, 2025

1. General Provisions

This Privacy Policy explains how EcoBerry LLC (hereinafter — “the Company”, “we”, “us”) collects, uses, stores, and protects the personal data of visitors to https://www.ecoberry.com.ua (hereinafter — “the Website”).

We comply with the General Data Protection Regulation (GDPR), the Law of Ukraine on Personal Data Protection, and other applicable regulations.

By visiting our Website, you agree to the terms of this Policy.

2. Data We Collect

We may collect the following information:

  • Personal Data you provide voluntarily:

    • full name;

    • phone number;

    • email address;

    • delivery or company address;

    • comments or messages in contact forms.

  • Technical Data:

    • IP address, browser type, operating system;

    • website usage data (via cookies and analytics tools);

    • referrer URL.

  • Order Data:

    • products and services purchased;

    • payment method and status;

    • order history.

3. Purpose of Processing

Your data is used for:

  • processing orders and inquiries;

  • communication with customers and partners;

  • sending newsletters and marketing campaigns (with your consent);

  • analyzing Website performance and improving services;

  • complying with legal obligations.

4. Cookies and Analytics

We use cookies to improve user experience and collect statistics.
We use Google Analytics and similar tools for:

  • traffic analysis;

  • content improvement;

  • personalized offers.

You can disable cookies in your browser settings, but this may limit Website functionality.

5. Data Sharing

We do not sell or disclose your personal data to third parties, except in the following cases:

  • order fulfillment (delivery services, payment processors);

  • compliance with legal requirements;

  • engaging contractors for Website maintenance and marketing campaigns (with confidentiality agreements).

6. Data Retention

  • Personal data is kept no longer than necessary for the purposes of processing.

  • Marketing data is stored until you withdraw your consent.

  • Only authorized staff and contractors have access to personal data.

7. Your Rights

You have the right to:

  • request information about your personal data;

  • correct or delete your data;

  • withdraw consent to data processing;

  • lodge a complaint with a data protection authority.

To exercise your rights, contact info@ecoberry.com.ua.

8. Data Security

We implement technical and organizational measures to protect your data:

  • SSL encryption;

  • restricted database access;

  • regular security monitoring.

9. Policy Changes

We may update this Policy. The new version will be published on the Website with the updated date.

10. Contact

EcoBerry LLC
Email: eco_berry@ukr.net
Website: https://www.ecoberry.com.ua